New · the AI assistant for your welcome guidebook
11:40 pm, your guest has a question. Your guidebook answers.
Wi-Fi, keys, pool, check-out, pets: your guests type their question in their own language and get the answer within seconds, taken from your guidebook. Meanwhile, you sleep.
- ✓Relies on your guidebook and points guests to you when information is missing. An answer may contain a mistake.
- ✓French, English, German, Dutch, Spanish… it answers in the language of the question.
- ✓Emergencies: it gives 112 first, then your number.
You're the guest. Try a question.
One click is enough. The assistant looks for the answer in the guidebook of a fictional gîte (a French holiday cottage).
Assistant online
That's what your guest can get.
Try another question, or let's set up a trial with your own property's information.
Set up my space and my information Request my 7-day trialNo card. The trial starts once your space is set up and activated, not when you click.Click a question above or type your own. No sign-up.
26 seconds to watch the assistant answer.
Real guest questions, real answers from the assistant, taken from the guidebook. Late arrival, Wi-Fi, pets, a question in English: every answer goes out within seconds, at any hour.
- Answers taken from your guidebook
- In the guest's language
- Your team alerted when needed
The same questions, at any hour.
In the evening
The key box code doesn't work.
The answer is in the guidebook, but the guest can't find it. They message you, and you reply from bed.
International guests
Ist der Pool beheizt?
You translate, you look for the right wording. The assistant answers straight away, in their language.
Concierge services
What time do we check out?
Ten properties, ten guidebooks, a hundred messages a week. Your team keeps its time for real problems.
Ready in 48 hours, nothing to install.
You send me your guidebook
The link to your HôteKit guidebook, a PDF, or your Airbnb listing. Together we fill in what's missing: codes, times, favourite local spots.
I set up the assistant
An "Ask a question" button appears in your online guidebook. I test it with the questions your guests usually ask.
Your guests use it
They open it from the link sent before arrival or from the QR code in the property. You update your information whenever you like.
Your guidebook as the reference. Clear limits.
- Your guidebook as the reference: it is set up to flag missing information. Mistakes are still possible, so check important answers.
- Safety first: injury, fire, someone feeling unwell: it gives 112 before anything else.
- No guest account: nothing to download. Avoid typing personal information into your questions.
- Clearly labelled: guests know they are talking to an AI assistant.
Answers from the assistant on the demo guidebook, shown here in English.
Cheaper than a message at 11 pm.
AI assistant · per property
€4.90 / month+ €29 one-off setup
- Set up in your online guidebook
- All languages
- Updates to your information
Concierge pack · up to 10 properties
€39 / month+ €29 one-off setup
- The assistant on all your guidebooks
- A shared tone and shared instructions
- Ideal with the concierge guidebooks
Getting a website made? The AI assistant is included in the Business website FR/EN, setup and first year included.
No online guidebook yet? The FR/EN welcome guidebook kit at €2.99 or a guidebook prepared for you.
What if it gives a silly answer?
It is set up to answer only from your guidebook and to say "I don't know" otherwise. I test it with your questions before switching it on. If an answer bothers you, send it to me and I'll adjust the instructions.
My guidebook isn't a HôteKit guidebook.
That's not a problem: send me your guidebook or your listing and I'll take the information from it. The assistant is added to an online page in your name.
Can I change the information?
Yes. New code, new times, new address: write to me and it's updated the same day.
Who sees the guests' questions?
Nobody publishes them. They are only used to produce the answer. Guests are not asked for an account or any personal data.
How does payment work?
€29 for setup, then €4.90 per month per property (or €39 per month for the concierge pack). I send you the terms in writing before any setup.
